Privacy Policy

Effective Date: 14 April 2026

POPSOXY (OPC) PRIVATE LIMITED, doing business as Pop Soxy (“Pop Soxy”, “we”, “our”, or “us”), values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase through our website, https://popsoxy.com.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of our website.

1. Who We Are

Legal Name: POPSOXY (OPC) PRIVATE LIMITED
DBA Name: Pop Soxy
Nature of Business: Online sale of socks and related products
Website: https://popsoxy.com

For any questions regarding this Privacy Policy, please contact:

Contact Person: Amanpreet Singh
Email: popsoxypvtltd@gmail.com
Phone: +91 9780100069

2. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Create an account on our website;
  • Place an order;
  • Subscribe to our newsletters or promotional communications;
  • Submit reviews, comments, or feedback;
  • Contact us for support or inquiries.

Personal Information We May Collect

  • Full name;
  • Email address;
  • Phone number;
  • Billing and shipping addresses;
  • Order and purchase details;
  • Account login credentials (if applicable);
  • Payment-related information processed securely through authorised third-party payment gateways.

Automatically Collected Information

When you use our website, we may automatically collect certain technical information, including:

  • IP address;
  • Browser type and version;
  • Device information;
  • Operating system;
  • Pages viewed and browsing activity;
  • Date and time of visits;
  • Referral URLs and usage statistics.

3. Comments and Reviews

If you leave comments or reviews on our website, we collect the information displayed in the comment form, along with your IP address and browser user agent information to help detect and prevent spam.

An anonymised string created from your email address may be shared with the Gravatar service to determine whether you use it. Once your comment is approved, your profile picture may be publicly visible alongside your comment.

4. Media Uploads

If you upload images or other media to our website, please avoid uploading files containing embedded location data (such as EXIF GPS information). Other visitors may be able to download and extract such information from publicly accessible images.

5. Cookies and Similar Technologies

We use cookies and similar technologies to improve your browsing experience and enhance the functionality of our website.

Types of Cookies We Use

  • Essential Cookies: Required for website operation and security.
  • Login Cookies: Remember your login session and authentication status.
  • Preference Cookies: Store your settings and preferences.
  • Analytics Cookies: Help us understand how visitors use our website and improve performance.

Examples include:

  • Comment-related cookies that may remain active for up to one year;
  • Login cookies that may remain active for two days or up to two weeks when the “Remember Me” option is selected;
  • Temporary cookies used to determine browser compatibility.

You may choose to disable cookies through your browser settings; however, doing so may affect certain features of the website.

6. How We Use Your Information

We may use the information we collect to:

  • Process and fulfil orders;
  • Facilitate payments and refunds;
  • Arrange product delivery and shipment tracking;
  • Communicate with you regarding your purchases;
  • Respond to customer service requests and inquiries;
  • Send promotional communications and offers, subject to your preferences;
  • Improve our website, products, and services;
  • Monitor and prevent fraudulent activities;
  • Comply with applicable legal obligations.

7. Embedded Content from Third-Party Websites

Our website may include embedded content such as videos, images, social media feeds, or other materials from external websites.

Embedded content functions in the same manner as if you visited the third-party website directly. Such websites may collect data about you, use cookies, and monitor your interactions. We are not responsible for the privacy practices of these third-party websites and encourage you to review their respective privacy policies.

8. Sharing of Personal Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

We may share your information with trusted service providers, including:

  • Payment gateway providers for secure transaction processing;
  • Shipping and logistics partners for order fulfilment and delivery;
  • Analytics and website service providers to improve website performance;
  • Professional advisers and auditors where necessary;
  • Government authorities, regulators, or law enforcement agencies where required by applicable law.

If you request a password reset, your IP address may be included in the reset email for security purposes.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law.

Examples include:

  • Comments and related metadata may be retained indefinitely;
  • Customer account information may be retained until the account is deleted;
  • Order and transaction records may be retained for accounting, taxation, and legal compliance purposes.

10. Your Rights

Subject to applicable laws, you may have the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your personal information;
  • Withdraw consent where processing is based on consent;
  • Object to or restrict certain processing activities;
  • Request a copy of the personal information you have provided to us.

To exercise these rights, please contact us using the details provided below.

11. Data Security

We implement reasonable technical and organisational safeguards to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Security measures include:

  • SSL encryption;
  • Secure third-party payment processing systems;
  • Restricted access to sensitive information;
  • Regular monitoring of website security practices.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

12. International Data Transfers

Depending on the third-party service providers we engage, your personal information may be processed or stored on servers located outside your country of residence. We take reasonable measures to ensure that such transfers are carried out in accordance with applicable data protection laws.

Visitor comments may also be reviewed through automated spam detection services.

13. Children’s Privacy

Our website and services are not directed toward children under the age of 13 years. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately so that appropriate action can be taken.

14. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page along with the updated Effective Date. We encourage you to review this Policy periodically to stay informed about how we protect your information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

POPSOXY (OPC) PRIVATE LIMITED
Doing Business As: Pop Soxy

Contact Person: Amanpreet Singh
Email: popsoxypvtltd@gmail.com
Phone: +91 9780100069