Terms & Conditions

Effective Date: 14 April 2026

Welcome to Pop Soxy. These Terms & Conditions (“Terms”) govern your access to and use of our website and the purchase of products offered through it. By accessing, browsing, or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or purchase our products.

1. Company Information

This website is owned and operated by:

POPSOXY (OPC) PRIVATE LIMITED
Doing Business As: Pop Soxy

Registered Address:
Cabin No. 8, Plot D-231, 3rd Floor, Eden Tower, Phase 8B, Mohali, SAS Nagar, Punjab – 160055, India

Throughout these Terms, the terms “Pop Soxy,” “we,” “our,” and “us” refer to POPSOXY (OPC) PRIVATE LIMITED.

2. Acceptance of Terms

By accessing, browsing, registering, or purchasing products through this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement under applicable laws.

  • You agree to comply with these Terms and all applicable laws and regulations.

3. Products & Pricing

We make every reasonable effort to display our products accurately, including colours, designs, specifications, and descriptions.

However:

  • Actual product colours may vary depending on your device or screen settings.

  • Product images are provided for illustrative purposes only.

  • Prices are displayed in Indian Rupees (INR) and include applicable taxes unless otherwise specified.

  • Product availability is subject to change without notice.

We reserve the right to modify product descriptions, pricing, promotions, and availability at any time without prior notice.

In the event of an error in pricing or product information, we reserve the right to cancel or refuse any order placed at the incorrect price and issue a full refund if payment has already been received.

4. Orders & Acceptance

Placing an order through our website constitutes an offer to purchase a product.

After placing an order:

  • You will receive an acknowledgement or order confirmation email.

  • Such communication does not constitute acceptance of your order.

  • A binding contract is formed only when your order has been processed and dispatched.

We reserve the right to:

  • Refuse or cancel any order;

  • Limit quantities purchased;

  • Cancel orders suspected of fraud, unauthorised activity, resale, or misuse of promotional offers;

  • Request additional information to verify an order before processing.

5. Payment

Payments are processed through secure third-party payment gateways.

Accepted payment methods may include:

  • Credit Cards;

  • Debit Cards;

  • UPI;

  • Net Banking;

  • Digital Wallets;

  • Cash on Delivery (where available);

  • Buy Now Pay Later options (where available).

Pop Soxy does not store complete payment card details on its servers.

All transactions are encrypted and processed using industry-standard security protocols by authorised payment service providers.

6. Promotions & Discount Codes

From time to time, we may offer promotional discounts, coupon codes, or special offers.

Unless otherwise specified:

  • Only one promotional code may be used per order;

  • Promotional codes cannot be applied after an order has been successfully placed;

  • Promotional codes cannot be redeemed for cash;

  • Promotions are subject to their respective terms and validity periods.

We reserve the right to modify, suspend, or withdraw any promotional offer at our sole discretion without prior notice.

7. Shipping & Delivery

Estimated delivery timelines displayed on the website are indicative only.

While we strive to ensure timely delivery, delays may occur due to factors beyond our control, including:

  • Courier partner disruptions;

  • Adverse weather conditions;

  • Public holidays;

  • Government restrictions;

  • Remote delivery locations;

  • High-volume sales periods;

  • Events constituting force majeure.

Pop Soxy shall not be liable for delays attributable to third-party logistics providers.

For complete details regarding shipping, cancellations, returns, and refunds, please refer to our Refund, Return & Shipping Policy.

8. Returns & Refunds

Returns, exchanges, cancellations, and refunds are governed by our Refund, Return & Shipping Policy available on this website.

We reserve the right to reject requests that do not comply with the requirements set out in the applicable policy.

9. Intellectual Property Rights

All content available on this website, including but not limited to:

  • Logos;

  • Trade names;

  • Brand names;

  • Product designs;

  • Images;

  • Graphics;

  • Text;

  • Videos;

  • Icons;

  • Website layout and design;

  • Software and other materials,

is the exclusive property of POPSOXY (OPC) PRIVATE LIMITED or its licensors and is protected under applicable intellectual property laws.

You may not, without our prior written consent:

  • Copy;

  • Reproduce;

  • Republish;

  • Distribute;

  • Modify;

  • Display;

  • Sell;

  • Exploit; or

  • Create derivative works from any content available on this website.

10. User Conduct

You agree not to:

  • Use the website for unlawful or fraudulent purposes;

  • Upload or transmit malicious software, viruses, or harmful code;

  • Attempt unauthorised access to our systems or accounts;

  • Interfere with the website’s security, performance, or functionality;

  • Use bots, automated scripts, or scraping tools to collect website data;

  • Impersonate another person or misrepresent your identity.

Violation of these Terms may result in suspension or termination of your access to the website.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Pop Soxy shall not be liable for any:

  • Indirect damages;

  • Incidental damages;

  • Special damages;

  • Consequential damages;

  • Loss of profits;

  • Loss of business opportunities;

  • Loss of goodwill;

  • Loss of data,

arising from or relating to the use of this website or the products purchased through it.

In all circumstances, our total liability shall not exceed the amount actually paid by you for the relevant order giving rise to the claim.

12. Disclaimer

This website and all products made available through it are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The website will operate uninterrupted or error-free;

  • Information on the website will always be accurate, complete, or current;

  • The website will be free from viruses or other harmful components;

  • Defects or technical issues will be corrected immediately.

Your use of the website is at your own risk.

13. Third-Party Links

Our website may contain links to third-party websites or services.

We do not control and are not responsible for:

  • The content of external websites;

  • Their privacy practices;

  • Their terms and conditions;

  • The products or services offered by them.

Accessing third-party websites is entirely at your own risk.

14. Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website, you consent to the collection, use, and disclosure of information as described in our Privacy Policy.

15. Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control, including but not limited to:

  • Natural disasters;

  • Floods;

  • Fires;

  • Earthquakes;

  • Government actions;

  • Epidemics or pandemics;

  • Strikes or labour disputes;

  • Internet or telecommunications failures;

  • Transportation disruptions;

  • Acts of war or civil unrest.

16. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms, the use of this website, or purchases made through it shall be subject to the exclusive jurisdiction of the competent courts located in Mohali, Punjab, India.

17. Changes to These Terms

We reserve the right to update, amend, or replace these Terms at any time without prior notice.

Any changes will become effective immediately upon publication on this page. Your continued use of the website following such changes constitutes your acceptance of the revised Terms.

18. Contact Information

If you have any questions, concerns, or require clarification regarding these Terms & Conditions, please contact us:

POPSOXY (OPC) PRIVATE LIMITED
Doing Business As: Pop Soxy

Registered Address:
Cabin No. 8, Plot D-231, 3rd Floor, Eden Tower, Phase 8B, Mohali, SAS Nagar, Punjab – 160055, India

Contact Person: Amanpreet Singh
Email: popsoxypvtltd@gmail.com